OUR COMMUNITY

Parent Tools

As part of the College's ongoing commitment to improve communication with parents, we have created an online parent tool that brings together the various system under one umbrella - the my.helena dashboard. In addition, we have incorporated a single sign on system that will allow parents to use one set of log in credentials to access the majority of platforms linked to the my.helena dashboard.

my.helena

The my.helena dashboard is your window into your child’s life at Helena College. It gives you access to all the information you need with one log in. You’ll be able to see your child’s academic information, as well as find direct links to the Tass Parent Lounge and more.

What can parents see and do with my.helena?

Through the my.helena dashboard, you can:

  • See a personalised home screen relating only to your family
  • View news and events from around the College
  • See what your child is learning and the work they must submit
  • Stay informed about co-curricular activities
  • Receive parent and class communication
  • Access the school calendar, timetables and more
  • View all course materials and your child’s submitted work
  • Link directly to the Tass Parent Lounge, where you can update key information about your child and your family.

Download the my.helena navigation guide which features some handy tips.

You can access the myHelena Dashboard at my.helena.wa.edu.au

Click or tap on the button labelled Parent sign in.  All parents will receive an email with instructions on choosing their preferred log in method.

All users - parents, students and staff - are able to add their my.helena dashboard to their phone’s homescreen should they wish to do so.

iPhone Instructions

  1. Go to your preferred internet browser (e.g. Google Chome, Safari etc) on your phone, and enter the my.helena address (url) https://my.helena.wa.edu.au
  2. Tap the share icon in the browser
  3. An option screen will pop up. Scroll down until you find the option that says ‘Add to Homescreen’. 
  4. Tap 'Add to Homescreen'
  5. Use your log in credentials to access

Android Instructions

  1. Go to your preferred internet browser (e.g. Google Chrome*) on your phone, and enter the my.helena address (url) https://my.helena.wa.edu.au
  2. Tap the menu icon (three dots in upper right hand corner)
  3. An option screen will pop up. Scroll down until you find the option that says ‘Add to Homescreen’.
  4. Tap ‘Add to Homescreen’
  5. Save the link with the name my.helena and then Chrome will add it to your home screen.
  6. Use your log in credential to access
  • NOTE 1: For other browsers, such as Samsung, then instead of three dots, you will see three horizontal lines (known as a hamburger menu)
  • NOTE 2: If ‘Add to homescreen’ is not available, but you see the option ‘install app’, leave the page and go to your wifi settings, and temporarily change it to airplane mode. Then go back to the link, and start at Step 1. When you have completed step 5, you can turn airplane mode off.

If you have forgotten your password, or wish to reset your password, the process is as follows:

  1. Tap or click on the Parent Sign In button, which will open the login page
  2. Tap or click on ‘I forgot my password’ link on the login page (see graphic in the first tab)
  3. A new screen will open up
  4. Enter your email address*. This will be the same email address that you have registered with the school.
  5. Follow the on screen instructions to reset your password

*If you have changed email address recently, and not yet notified the school, please email studentrecords@helena.wa.edu.au and advise them of the change prior to attempting to reset your password.

Parents now have the option of customising the notifications they receive on my.helena, selecting what type of information they are notified about, and how they receive them (via email and/or their device). A 'How To' guide is available here. 

Note: Selected important messages will also be emailed directly to parents to ensure they receive it in a timely manner, regardless of their notifications settings. 

Download the my.helena navigation guide, which features a number of helpful tips.

If you experience further technical issues please email itsupport@helena.wa.edu.au, or call (08) 9298 9100.

We encourage you to explore the features of the dashboard, including:

  • The Tiles will give you useful quick access to key items such as the Parent Lounge, RollCall and more.
  • The Side Menu will provide quick links to key sections of the dashboard. You will be able to customise this to prioritise what you want to see first.
  • The School Notices/News Items will provide parent notifications and news items related to their family.
  • The School Calendar includes all school-related events, and is drawn from the College’s two Google calendars (DC and GFC)
  • My Students will include each of your children’s timetables, assessment dates and due dates for work.
  • You can also join Groups. For some, you will be given access immediately. For others, moderator approval may be required. These may be related to the co-curricular or extra-curricular clubs and activities your child is involved in, such as Robotics, Sports, Junior School Electives and more.

Tass Parent Lounge

The Parent Lounge is convenient facility designed for parents and carers to independently input emergency contact details and their child’s vital health and medical requirements. You can also easily update your family’s contact information and address without the hassle of handling multiple paper forms.

Keeping this information current ensures that we can offer the best care for your child while they are on campus or participating in off-campus school activities.

Another feature of the Parent Lounge is the ability to access your Fee Statements at any time and establish a payment plan that suits your needs.

An additional feature of the Parent Lounge is the Parent Directory, which is intended to be a beneficial way to help families keep in touch with each other, connect new and existing families, and for those with younger children, organise activities such as play dates.

You can access Parent Lounge through the my.helena Dashboard at my.helena.wa.edu.au.  Simply log in as normal (see instructions for my.helena). Once you are logged in, tap or click on the Tass Parent Lounge button on your dashboard. This will open your Parent Lounge portal.

We have prepared info sheets on the most commonly asked questions about the Parent Lounge. 

Need additional information?

RollCall

Rollcall allows parents to manage aspects of their children’s bus travel on the school-provided bus services. It is available as a free app for Apple and Android devices, as well as via the RollCall Parent Login page. It an essential tool for all parents of children who use the school-provided bus services.  Parents of students who don’t use the school-provided bus services are not required to access RollCall.

Parents and carers can access RollCall in two ways:

  • The RollCall App: If you are a new user, the Bus Service Coordinator will provide you with instructions on how to download the free app in your RollCall activation email. The app is available in the Apple App store (for iphones), as well as through Google Play (for Android devices). Your log in details will be the same as what you use for your MyHelena Dashboard
  • Through the my.helena dashboard: If you prefer not to download the app, you can head directly to the RollCall button on the my.helena dashboard.

To view the route information, please visit the Bus Services page.  All other enquiries, including registering your child to use the bus service for the first time, email the Bus Service Coordinator at bus@helena.wa.edu.au. The Bus Service Coordinator will also be able to provide information on usage charges and more. 

For help logging on, please see the my.helena dashboard section above.

QuickCliq

Quickcliq is the online ordering system for Canteen services at Helena College.

At the Junior School Campus, no ‘over the counter’ purchases are available. All items must be ordered online through the Quickcliq platform, in advance, or by 8.30am on the day it is required.

At the Senior School Campus, online ordering is preferred, but over the counter purchases may be made at recess and lunch. Over the onsite purchases can only be made by eftpos or through pre-loading funds onto a student’s College SmartRider card.

Students may not use cash or their mobile phone (for e.g. digital wallet, ApplePay or GooglePay) to purchase items at the counter

Through Quickcliq, parents can:

  • See the Canteen menus for both campuses.Pre-order recess snacks and lunch items for students in the Junior School
  • Pre-order recess snacks and lunch items for students in the Senior School. 
  • Senior School only: pre-load money on to your child’s SmartRider card for over the counter purchases at the Senior School Canteen
  • Senior School only: create a linked online student account to allow your child to pre-order their own meal

Single sign on is not currently available for Quickcliq, so you will have create a unique login yourself via the Quickcliq website. The instructions on how to register are available here.

Once registered, you can create student profiles for each of your children attending Helena College. You will need to specify at which campus the student is located.

The Quickcliq website features Frequently Asked Questions which will help with the majority of enquiries.

Can students access online ordering via Quickcliq?

This option is only available to Year 6 to 12 students for use at the Senior School Canteen. To give your child access to your online ordering account, go to the Student tab in your Quickcliq account, and tick the box offers the option to ‘Allow student to login’, and follow the online instructions.

How do I pre-load money onto my child’s SmartRider?

This option is only available to Year 6 to 12 students for use at the Senior School Canteen. Step by step instructions are available here.

Please note that loading money for canteen purchases cannot be done on the Transperth/SmartRider website - it must be done via the Quickcliq website.

PDF (downloadable files) of the Term One 2025 Canteen menus are available here:

Cybersafety Hub

The Cybersafety Hub innovative platform brings together the insights of the world’s most respected online safety experts and is designed to engage and align the community on online safety and wellness by providing up-to-date and evidence-based information.

Parents will find a rich library of helpful resources, including app reviews, how-to guides and advice on an array of online safety topics. This resource is provided to all members of the Helena College community - parents, students and teachers. No log in is required

Through the Cybersafety Hub, parents can:

  • Read reviews of social media and other apps before deciding whether to give their child access.
  • Read reviews of online games and more, ahead of deciding whether they are appropriate for your family.
  • Read informative articles by online safety experts on a variety of topics, including gaming, bullying, screentime, social media, sexting and more.
  • Find resources on staying safe online, from understanding cookies, spotting fake online accounts and more.
  • Learn how to report incidents, tackling online bullying and how to help your family protect themselves online.

Students are also encouraged to visit the Cybersafety Hub and find out how to protect themselves online, and what to do if they see something that makes them uncomfortable, as well as how to report online incidents.

No login is required. The link to access the Cybersafety Hub is available on every page of the school website, through Schoolbox, or directly at helenacollege.onlinesafetyhub.com.au